Privacy Policy

Your privacy matters to us. This policy explains how theravionclus collects, uses, and protects your personal information when you use our venture building platform.

Information We Collect

We collect information you provide directly to us when you create an account, use our services, or contact us. This includes your name, email address, phone number, and business information relevant to venture building activities.

Personal Information

  • Contact details including name, email, phone number, and business address
  • Professional information such as job title, company details, and industry experience
  • Account credentials and authentication information for platform access
  • Communication preferences and subscription settings

Usage Information

We automatically collect certain information about your device and how you interact with our platform. This includes IP addresses, browser type, operating system, referring URLs, and pages visited. We use this data to improve our services and ensure platform security.

How We Use Your Information

Your information helps us provide, maintain, and improve our venture building services. We use it to communicate with you, process transactions, and deliver personalized experiences that match your business needs.

  • Providing access to our venture building platform and related services
  • Processing payments and managing your account subscription
  • Sending important updates about our services and platform changes
  • Analyzing usage patterns to enhance user experience and platform functionality
  • Responding to your inquiries and providing customer support
  • Complying with legal obligations and protecting against fraud

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services effectively and meet legal requirements.

Service Providers

We work with trusted service providers who help us operate our platform, process payments, and deliver services to you. These partners are bound by strict confidentiality agreements and can only use your information for specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or government request. We'll also share information when necessary to protect our rights, property, or safety, or that of our users and the public.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and regular security assessments.

  • SSL encryption for all data transmission between your device and our servers
  • Secure data centers with physical and digital access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and privacy best practices
  • Multi-factor authentication options for enhanced account security

While we take every reasonable precaution to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Privacy Rights

You have several rights regarding your personal information. We're committed to helping you exercise these rights and maintain control over your data.

Access and Correction

You can access and update your personal information through your account settings. If you need help accessing or correcting your data, contact us at info@theravionclus.com and we'll assist you promptly.

Data Portability and Deletion

You can request a copy of your personal data in a portable format. You also have the right to request deletion of your personal information, subject to certain legal and business requirements. We'll process these requests within 30 days.

  • Request access to personal information we hold about you
  • Correct inaccurate or incomplete personal information
  • Request deletion of your personal information
  • Object to processing of your personal information for certain purposes
  • Withdraw consent where processing is based on consent

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These tools help us remember your preferences, analyze site traffic, and improve our services.

Types of Cookies

  • Essential cookies required for basic platform functionality
  • Performance cookies that help us understand how you use our site
  • Functionality cookies that remember your preferences and settings
  • Marketing cookies used to deliver relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some platform features.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you close your account, we'll delete your personal information within 90 days, except where we need to retain it for legal compliance or legitimate business purposes.

Retention Periods

  • Account information: Retained while your account is active plus 90 days after closure
  • Transaction records: Retained for 7 years for tax and accounting purposes
  • Communication logs: Retained for 3 years for customer service purposes
  • Marketing data: Retained until you unsubscribe or withdraw consent

International Data Transfers

As an Australian-based company, we primarily store and process your data within Australia. However, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

We only work with service providers who demonstrate adequate data protection standards and commit to protecting your information according to this privacy policy and applicable privacy laws.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of any material changes by email or through our platform. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

We recommend reviewing this policy periodically to stay informed about how we protect your information. The effective date at the bottom of this page indicates when the policy was last updated.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: info@theravionclus.com
Phone: +61895814519
Address: The Arena 110 Victoria Street Enter Via, Baxter Rd, North Geelong VIC 3215, Australia

This Privacy Policy is effective as of January 15, 2025